Privacy Policy

Privacy Policy

Last Updated: 3.5.2025

Katama Candle Company ("I", "we," "our," "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping/billing address, and payment information.

Non-Personal Information: We collect non-identifiable data, such as your IP address, browser type, device information, and browsing behavior, to enhance your user experience.

2. How We Use Your Information

To process and fulfill your orders

To communicate with you about your orders, promotions, and company updates

To improve our website, products, and customer experience

To prevent fraud and protect our website security

To comply with legal obligations

3. Sharing Your Information We do not sell or rent your personal data. However, we may share it with:

Service Providers: Third-party companies that help us with payment processing, shipping, email marketing, and website analytics.

Legal Requirements: If required by law or to protect our rights and safety.

4. Cookies & Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can modify your cookie settings in your browser at any time.

5. Data Security We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure.

6. Your Rights & Choices

You may update, correct, or request deletion of your personal information by contacting us.

You can opt out of marketing emails by clicking the "unsubscribe" link in our emails.

You may disable cookies through your browser settings.

7. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy We may update this policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us For questions about this Privacy Policy, please contact us at: Email: amanda@katamacandlecompany.com

By using our website, you agree to the terms outlined in this Privacy Policy.